Welcome to the Design Thinking Workshop for ISU faculty, students, and partners in support of active, project-based learning in the classroom through Design Thinking!
This immersive workshop is intended to transform novices into facilitators within the university environment. Over four days, participants will engage in over a dozen of the most useful Design Thinking methods and activities used for gaining empathy and insight about a problem and for developing truly unique and impactful solutions. You will also gain insight about organizing and facilitating a number of Design Thinking activities within the university environment. Upon completion of the workshop, participants will be offered the opportunity to facilitate in an introductory workshop.
This workshop was made possible through the generous support of the
Stephen and Sharon Hagge Innovation Institute
Hosts & Facilitators
James Jones
Illinois State University
Executive Director, Katie School of Insurance and Risk Management
Peter Kaufman
Illinois State University
Professor in Marketing
Goals
Acquaint all participants with the Design Thinking process, and several tools for empathy, ideation, and prototyping ideally suited for higher ed.
Prepare participants to coordinate and facilitate Design Thinking activities in the classroom and on campus.
Gain new insights and possible solutions to a Design Challenge in higher ed.
Get better acquainted with colleagues and build community within the organization

Prep & Pre-work
Participant Prep
Design Thinking is collaborative, empathetic work that is best learned by active doing rather than passive listening. Here are some ground rules to set expectations and insure a successful workshop!
You will be working in with a team through a sequence of exercises to develop solutions. We ask that participants are fully engaged for the entire duration of the workshop - from beginning to end, to support your team.
Dress as CASUAL as is reasonable within your work environment. We want everyone to be relaxed and comfortable to maximize creativity.
Refueling is useful during long Zoom sessions. Have some water and healthy snacks handy and don’t feel self-conscious about eating during the session.
Participate with an open mind ready to empathize with other’s perspectives.
Electronic devices are welcome as tools for research related to the design work you will be engaged in. Breaks are provided for checking email and texts.
Pre-work
You will benefit from becoming familiar with Design Thinking prior to the workshop. Take a few minutes to read the article Design Thinking Comes of Age (Harvard Business Review), and viewing the video What is Design Thinking? An Overview (AJ & Smart).
Take the personality test at https://www.16personalities.com/ and make note of your personality type for use at the Tech Prep Pre-Meeting.
Tech Prep Pre-Meeting
45 minute session Friday, June 11, 2021 at 4:00 CT at https://zoom.us/j/8507663754
Come meet the hosts, facilitators, and participants and learn required tech tools (Zoom and Miro) so you can start the workshop confident and stoked!
On the agenda:
Welcome
Zoom basics and tips
Participant Introductions
Workshop Overview and Expectations: https://www.designminded.me/isudd
Tech Overview
Miro Practice: https://miro.com/app/board/o9J_l_9K7bI=/
Zoom Breakout Practice (Optional)
Homework - Watch Prep Videos below
Questions?
Prior to the Tech Prep Pre-Meeting it would be helpful if all participants would complete the following:
Zoom
Sign up for and download Zoom at www.zoom.us if you have not yet used it. We will use Zoom for our virtual conference, it requires your computer to have a webcam, microphone and speaker, and a solid Internet connection.
Miro
Set up a free account on Miro at www.miro.com . Miro is virtual whiteboard software. We will be using Zoom and Miro simultaneously for our group work.
Learn to use Miro by watching the 20-minute tutorial at https://academy.miro.com/courses/getting-started-with-miro. Feel free to create a test whiteboard and play around - zoom in zoom out, pan, try out the tools. We will primarily be using the the sticky note tool.
Tentative Agenda
Don’t miss the Tech Prep Pre-Meeting Friday, June 11, 2021 at 4:00 CT
All sessions take place at https://zoom.us/j/8507663754
All materials and resources are linked from https://www.innovation.fsu.edu/design - Ken’s class website.
June 15: Planning/Empathy
08:00 Welcome, Introductions, Overview
08:40 Challenge Reveal
08:45 Team Consideration
08:55 Planning Activity: Team Intros & Stakeholder Map
09:15 Planning Activity: Context Map
9:35 Short Break
09:45 Planning Activity: Mind Map
10:00 Empathy Activity: Ethnographic Research
10:05 Expert Interviews
Coach B Thomas "Coach T" and Stephen Robinson10:35 Reflection
10:45 Desk Research
11:00 Short Break
11:10 Empathy Activity: Empathy Mapping & Persona
11:45 Debrief, Reflection & a Look Ahead
12:00 Conclude
June 16: Ideation
08:00 Welcome, Reflection, Overview
08:10 Empathy Activity: Journey Map
08:40Empathy Activity: Sense-Making Affinity Mapping
09:30 Short Break
09:40 Debrief: Key Insights
10:00 Reframing the Challenge
10:15 Sharing Reframed HMW’s
10:30 Ideation Activity: Solutions A-Z
11:00 Ideation Activity: First Burst Affinity Map
11:45 Ideation Activity: Think Different - Gallery Stroll
11:50 Debrief, Reflection & a Look Ahead
12:00 Conclude
June 17: Prototyping and Presenting
08:00 Welcome, Reflection, Overview
08:15 Ideation Activity Cont’d: First Burst Affinity Map
08:45 Ideation Activity: Think Wrong Affinity Map
09:05 Ideation Activity: Brand Take-over
09:30 Short Break
09:40 Ideation Activity: Brain Writing
09:45 Ideation Activity: Idea Filtering
10:15 Ideation Activity: Stakeholder Value Mapping
10:40 Debrief
10:50 Short Break
11:00 Prototyping: Overview
11:15 Prototyping Activity: Storyboarding
11:45 Debrief, Reflection & a Look Ahead
12:00 Conclude
June 18: Design Thinking in Higher Ed
08:00 Welcome, Reflection, Overview
08:15 Presentation Prep
09:00 Short Break
09:10 Final Presentations
09:45 First Burst Brainstorming for Higher Ed Applications
10:15 Idea Sharing
10:30 Short Break
10:45 Case Study: FSU Innovation Hub
11:15 Final thoughts
12:00 Conclude

Essentials
Design Challenge:
How might we strengthen ISU's relationships with regional high schools to smooth students' transition into a successful college life?
